Job Description


LFS, Inc. is a wholly-owned subsidiary of Trident Seafoods.  LFS has locations in Bellingham, Seattle and Poulsbo, WA and Anchorage, Cordova, Dutch Harbor, Homer, Kenai, Sitka, Naknek and Dillingham, AK.

Job Summary: We are looking for a results driven retail store manager to be responsible for the overall store management. We need a candidate that will enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Essential Functions:

  1. Coordinate and manage all day-to-day store operations and functions
  2. Maintains store staff by recruiting, selecting, orienting, and training employees
  3. Maintains store staff job results by coaching, counseling, monitoring and appraising job results
  4. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances
  5. Develops store strategies to expand store traffic and optimize profitability through sales promos and events
  6. Ensures availability of merchandise and services by maintaining inventories
  7. Meet sales goals by training, motivation, mentoring and providing feedback to store staff
  8. Facilitates product training for self and staff
  9. Ensure high levels of customer satisfaction through excellent customer service
  10. Work with marketing to prepare promotional materials and displays
  11. Create store merchandising plan and execute the plan
  12. Staff scheduling
  13. Coordinate participation and logistics of attendance at industry shows
  14. Weekend hours required
  15. Travel to Northwest trade shows is required
  16. Reports to Director of Sales and Marketing


Additional Responsibilities: 

  1. Performs other similar or related duties as requested or assigned.



Organizational Core Competencies: 

Customer Focus: 

Builds customer confidence by ensuring expectations and commitments are met.  Establishes and maintains effective and positive relationship with internal and external customers.  Acts with customers in mind, and values the importance of providing high-quality customer service.

Integrity & Trust:

Sets an example by consistently modeling high standards of honesty and integrity.  Is widely trusted and is seen as a direct, truthful individual who presents information in an appropriate and helpful manner.  Maintains a reputation for honesty, confidentiality, reliability and fairness.  Is willing to admit mistakes, and doesn’t misrepresent him/her self for personal gain.

Getting Results ("Can Do" Spirit): 

Performs work with energy and drive; values planning, but will take quick, decisive action when an opportunity presents itself.

Creativity & Innovation:  

Injects originality into daily work and generates many new and unique ideas.  Thinks "outside the box" and is seen as original and value-added in brainstorming ideas.  Creates competitive and breakthrough solutions.


Collaborates positively to achieve team and company objectives.  Works effectively within a diverse environment.  Builds strong relationships with fellow employees, helping to support a contribution to overall company success.

Management Core Competencies: 


Motivates, inspires, and encourages others to perform well.  Leads through change and adversity with ease.  Makes the tough call when needed and effectively influences the actions and opinions of others.

Strategic Thinking:  

Balances both short- and long-term goals while developing and inspiring commitment to a vision of success.  Supports, promotes, and ensures work alignment with the company's overall mission, vision and values.

Managing & Measuring Work:  

Clearly assigns responsibility for tasks and decisions to minimize confusion or error.  Sets clear objectives and measures and monitors the process, progress, and results to ensure success.  Designs feedback loops into work to ensure constant and effective lines of communication.

Managing Relationships:

Builds and actively maintains working relationships both internally with other departments and externally with customers and vendors to further the company's goals.  Responds and relates well to people in all positions at all levels.  Is seen as a team player, looks for common ground, and solves problems for the good of all.

Minimum Qualifications:


Education: Four year degree (B.A.); or up to three years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: N/A

Special Training/Skills (Language):

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Special Training/Skills (Math):

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent; and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Special Training/Skills (Computer): To perform this job successfully, and individual should have knowledge of email, spreadsheet software, word processing software and presentation software. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment: The noise level in the work environment is usually moderate.

Physical Demands: While performing the duties of this job, the employee is regularly required to use a computer, stand for extended periods of time, hearing and vision within normal ranges is essential for normal conversation, ability to lift up to 25 lbs.

Mental Activities: While performing the duties of this job, the employee is regularly required to use teamwork skills. The employee is frequently required to use decision making skills. The employee is occasionally required to use interpersonal, customer service, mentoring, problem analysis, and training and supervision skills. The employee will occasionally be required to exercise independent judgment, and use discretion.


Trident Seafoods is an Equal Opportunity Employer: Affirmative Action – Minority, Female, Disability, Veteran.

LFS, Inc. is an Equal Opportunity Employer: Affirmative Action-Minority, Female, Disability, and Veteran.

Background check and drug screen required upon job offer.