Date Posted:
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United States of America
Administrative and Support

Trident Seafoods was founded over 40 years ago and we are proud to have grown to be the largest vertically integrated seafood company in North America. We are a family-owned company with over 9,000 employees worldwide. Trident Seafoods is based out of Seattle, but has processing plants across the United States, Europe, Japan, and China. The real heartbeat of Trident Seafoods, however, is its access to the natural resources in the remote coastal communities of Alaska. We have a unique heritage, talented employees and a company culture founded on the “can do” spirit. Trident believes that our employees are the most foremost reason for our success, allowing us to be the leader in the Seafood industry.




The Global Support Documentation and Logistics Specialist will facilitate the issuance of sales contracts, sales orders, transfer orders, movement of cargo and appropriate export documentation while protecting the title during export trade. 

We have a lot to offer you!  A great medical, dental, and vision plan with eligibility quickly after your start date.  We will contribute to your HSA, and our 401(k) has a generous employer match immediate eligibility.  A hybrid work environment – the best of both worlds.  Work from home on Mondays and Fridays, and in our Ballard office on Tuesdays, Wednesdays and Thursdays. Our office has a fitness center and is in a vibrant neighborhood, where you can enjoy discounts at many local restaurants and shops. We believe in work life balance. Trident is a stable company that you can be proud of.  Join us and see how awesome your career can be!

Key Responsibilities:

  • Issue sales contracts 
  • Communicate with Alaska plants as well as local cold storages regarding loading instructions, labeling, and timing requirements.
  • Support external and internal customer communication and problem-solving.
  • Initiate cargo booking and communicates shipment timing to customers.
  • Confirm documentation requirements and plans to make necessary documentation deadlines.  Work with carriers, USDC, Chamber of Commerce, etc. to produce necessary documents within a timeframe.
  • Monitor incoming payments to prevent additional expenses to the company, related to cold storage and demurrage.
  • Oversee prompt booking of export cargo in order to prevent demurrage charges.
  • Present documents under Letter of Credit and documentary collection as necessary.  In cases where full payment is pending during transit, ensure that title is protected until full payment is in hand. 
  • Complete all order processes required by ERP sales and inventory system, BluJay Traffic Management System 
  • Supports foreign offices and salespeople 
  • Participate in coverage for and training of other team members as needed.
  • Provide backup coverage to reception staff as necessary.
  • Acquire knowledge of Trident’s Environmental and Safety Policies by completing required training programs and performing designated work activities
  • Notify leadership of any environmental or safety incidents or risks not previously documented

Minimum Requirements




  • Previous knowledge and understanding of importing/exporting, logistics and shipping.
  • Previous Seafood, CPG and supply chain experience is a plus.
  • Prior experience with ERP systems (JDE/SAP) is a plus.
  • Excellent customer service skills
  • Ability to meet multiple tasks/projects deadlines with changing priorities while maintaining a professional attitude.
  • Proficiency in Office Suite (Word, Excel, PowerPoint, and Outlook) is required.
  • Multi-lingual is a plus.


  • Associate in Arts degree (AA) or higher: or equivalent experience.


  • Strong written communication & verbal communication skills.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence. 
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Problem-solving: Ability to apply common sense understanding to carry out detailed written or oral instructions. 
  • Additional skills & qualifications organization, time management, attention to detail and ability to work independently.

Trident Seafoods is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, protected veteran status, age and genetic information.

Trident Seafoods has adopted a zero-tolerance and drug-free workplace policy. Pre-employment drug examinations are required for all employees.

Any employment offer from Trident Seafoods is contingent upon the candidate maintaining valid immigration status and work authorization throughout employment, without any need for immigration sponsorship by the company.