IT TECHNICIAN

Overview

Date Posted:
9/9/2022
Job Code:
IT4650
City:
Kodiak
State:
AK
Country:
United States of America
Category:
Information Technology



Trident Seafoods was founded over 40 years ago and we are proud to have grown to be the largest vertically integrated seafood company in North America. We are a family-owned company with over 9,000 employees worldwide. Trident Seafoods is based out of Seattle, but has processing plants across the United States, Europe, Japan, and China. The real heartbeat of Trident Seafoods, however, is its access to the natural resources in the remote coastal communities of Alaska. We have a unique heritage, talented employees and a company culture founded on the “can do” spirit. Trident believes that our employees are the most foremost reason for our success, allowing us to be the leader in the Seafood industry.


Description

 

 

SUMMARY

The IT Technician - Engineering supports and troubleshoots local area computer network activities by ensuring the smooth running of Wintel, network and storage system environments and performs other IT projects as directed by corporate IT.

KEY RESPONSIBILITIES

  • Configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
  • Establishes and maintains network users, user environment, directories, and security; and trains users on software and equipment usage.
  • Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
  • Communicates standards for use, operations, and security of network, personal computers, and data.
  • Communicates with corporate IT to report and resolve software, hardware, and operations problems.
  • Installs and tests software upgrades.
  • Collects and analyzes network and memory utilization.
  • Upgrades and applies OS Service Packs and Hotfixes.
  • Responds to system alerts.
  • Consults with IT Services Manager and IT Factory Systems Manager
  • Automated factory networked equipment.
  • Provides after hours escalation support.
  • Travels to Alaska and works in a 90 day on, 20 day off rotation.

ADDITIONAL RESPONSIBILITIES

  • Acquires knowledge of Trident’s Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions
  • Notifies designated personnel of any environmental or safety incidents or risks not previously documented, in accordance with Environmental Awareness and/or safety trainings
  • Performs other similar or related duties as requested or assigned.

Minimum Requirements

 

 

EDUCATION

  • Bachelor's degree (B. A.) from four-year college or university, or equivalent combination of education and experience

EXPERIENCE

  • Minimum of five years of experience in network and systems support.

SKILLS

  • Enterprise system backup support
  • Cisco IOS programming
  • Extreme switch programming
  • Industrial Controls (PLC) network support
  • Palo Alto Firewall support
  • HyperV support
  • Microsoft Active Directory
  • SQL Server DB Administration
  • Meraki Access Point Support

PREFERRED CERTIFICATIONS

  • Microsoft Certified System Administrator (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Windows Server Administration
  • Virtual Server Administration

 

     

     


    Trident Seafoods is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, protected veteran status, age and genetic information.

    Trident Seafoods has adopted a zero-tolerance and drug-free workplace policy. Pre-employment drug examinations are required for all employees.

    Any employment offer from Trident Seafoods is contingent upon the candidate maintaining valid immigration status and work authorization throughout employment, without any need for immigration sponsorship by the company.